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Frequently Asked Questions

Should I tip my massage therapist?

No, you do not have to tip a massage therapist. As a health care professional, similar to a physiotherapist or chiropractor, you are not expected to tip. Save your money and put it towards your next massage.

How can I pay for my treatment? 

With WiFi access, we can offer credit or debit card payments, direct billing to insurance, as well as e-transfer or Cash. If you'd prefer to pay by e-transfer please send your email before you come as cell service is likely non-existent at the Community Center. 

How should I prepare for my massage treatment?

It is recommended that you drink lots of water to ensure you are well hydrated before your massage treatment. It is also recommended that, if possible, you wear loose fitting clothing or work-out gear to assist your therapist with your assessment.

What Kind of Massage will I get? 

All treatment is custom-tailored to your specific needs. Don't want me to touch your neck? No problem. Want extra work on your legs? You got it. your treatment is to help you feel your best. I want to get you back to those activities or jobs you thought you couldn't do anymore because you're "just getting older" and "it's normal to be sore as we get older" Whether your in your 20's or 60's, this does not have to be the case (for many people). 

Will Massage Therapy hurt? 

Generally, no. Massage should not be painful. At times, when working on tender points, or injured or overused tissues some discomfort may be felt, but this should never be to the point of pain. Please speak up if something is uncomfortable. 
When should I arrive for my massage therapy treatment? 

Appointments always start and end on time. Provided you arrive 5 minutes early, my goal is to maximize your hands-on time. We will also go over some home care, in most cases, so I will usually ask you to get dressed about 5 minutes before the end of our time together. Payments and rebooking happens after. 
What if I'm running late? 

If you are late, please understand that your appointment will begin when you arrive, and you are still expected to pay for the time booked. 

Are treatments silent or do you talk the whole time? 

Generally, I follow the lead of my patient. I will usually ask a couple of questions at the beginning of treatment but feel free to tell me during intake that you prefer a silent treatment. In that case, I will only check in about pressure, turning over or if I need you to actively move, or resist to help release/relax certain areas. 

Why is massage so expensive? I only have $500 of insurance, I can only come x number of times this year.

Massage therapy is not expensive. It's an investment in one's health, and nothing is more valuable than that. Your company provided insurance is almost never adequate to provide suitable coverage for most patients to achieve wellness. Without realizing, many jobs are very repetitive, so even without an injury, you job could still be causing you pain. Many companies do not understand the benefits of massage to employees overall wellbeing, stress levels, and decreases in repetitive strain, and therefore they do not ensure enough coverage. Also, because massage therapy is health care, keep your receipts and they may help as medical expenses for tax purposes. 
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